Privacy Policy

  • Privacy Policy

    At MacArthur Liquors we respect and protect your privacy. Our site is a safe environment for anyone who visits and purchases. As a seller of fine wine and wine-related products, we are also committed to providing you the best possible online service and experience as well as the best products. The purpose of this policy statement is to fully share with you...

    • A complete description of what we collect
    • How we use that information
    • Whom we share that information with
    • How you can change the information
    • How you can tell us not to gather any information about you

    What information does bassins.com collect, and how is it used?

    A. When you visit the bassins.com site, we collect some basic information that does not identify individual users. This includes which pages are visited, types of products purchased, and any feedback from our visitors. 

    B. Our site uses cookies to speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember some of the information you've given us so you don’t have to reenter it each time you visit the site. By showing us how and when shoppers use the site, cookies also help us see which areas are popular and which are not. Many improvements and updates to the site are based on data such as total number of visitors and pages viewed.

    Most browsers are initially set to accept cookies. If your browser is set to refuse cookies, you will not be able to use the online order form. If you do not wish to enable cookies but would like to order wine, please call 202-338-1433 and one of our salespeople would be happy to help you.

    C. When you register online with bassins.com, you provide us with the following information:

    • First and last name
    • Billing address
    • Shipping address(es)
    • Email address
    • Phone number
    • Names of items you purchase from us
    • Messages you include in Gift Messages

    We collect all or some of this information on the pages when you register with us. We use this information as follows:

    1. We fulfill your order based on this information.
    2. We provide you with information about your order (such as, whether your order has been received, processed, or shipped).
    3. We sign you up for our free monthly newsletter based on the address that you specify.
    4. We ask for your phone number in the event that our customer service representatives need to contact you and cannot reach you by email.
    5. We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your order.

    With whom do we share information?

    Nobody. Ever. We refuse to sell, rent, or share any portion of our customer database to third parties.

    Credit Card Processing and Security

    Shopping with bassins.com is safe -- you never have to worry about credit-card safety when you are shopping at our site. Credit card transactions are handled by a third-party processor (Stripe) which tokenizes the card info. Your card is not charged until we approve the transaction. Credit card information is not stored anywhere on our website or on our server. This is the safest and most state-of-the-art e-commerce practice. MacArthur Liquors is proud to be fully PCI compliant

    How do I change, update, or correct personally identifiable information about myself?

    If at any time you would like to change any information in your account, just go to the "My Account" link on the top banner or along the left column of any page. This will take you to the "My Account" page. Here you can change or update your email address, username, password, billing and shipping addresses, and payment options.

    How does bassins.com protect people under 21 years of age?

    MacArthur Liquors does not knowingly collect any personal information from minors, and we take steps to ensure that minors cannot purchase or receive alcoholic beverages from us. One of these steps is the fact that any of our shipments that contain alcoholic beverages are sent with an "Adult Signature Required" sticker on them, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You must be 21 years of age to order or receive alcoholic beverages from MacArthur Liquors. Additionally, we suggest that parents get involved with their children's access to the Internet and our site to ensure that their child's privacy is well protected. Selling high-end alcoholic beverages to minors is something that we have absolutely no interest in performing.

    Other

    By using the bassins.com site, you consent to the collection and use of your information by bassins.com as described in this policy.

    MacArthur Liquors fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

    MacArthur Liquors wants you to be aware that when you click on links that take you to third-party web sites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, MacArthur Liquors cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

    MacArthur Liquors may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your agreement to the bassins.com Privacy Policy.

    If you have previously registered with bassins.com, you may review and update your preferences concerning whether we may contact you with information (we never sell or lease your information to other companies). 

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